Returns/Exchanges

REFUND

BeeKeeper Parade products that is purchased online or in-store (excluding promotional or sale items) can be returned within 14 days of delivery for a full refund. All merchandise must be returned unused, unwashed and is in original condition as sold. The condition of the product is left at the discretion of BeeKeeper Parade. We do not refund because of change of mind.

Upon receiving your returned Beekeeper Parade merchandise and receipt, a refund in the amount of the purchase will be issued to you within 10 – 14 business days. This refund will be issued to the credit card that was used to make the original purchase. We cannot refund different accounts or credit cards. If original purchase was paid for with cash the refund will be issued to a nominated bank account. 

RETURNS / EXCHANGES

At BeeKeeper Parade we are more than happy to arrange an exchange for our customers ordered products as long as it meets the following criteria.

• Product is unused and unwashed and is returned in a re-sellable condition.
• Contact with BeeKeeper Parade to organise exchange has been made within 14 days of order receive date or receipt date. 

Specially discounted items may not be returned or exchanged unless they are faulty.  

Please send your return products back to our warehouse including a note with your contact details and order number if purchase made online. 

Please include an Australia Post satchel (self addressed) so we can return your product to you promptly.

Please send back to:

BeeKeeper Parade

11 Centre Place

Melbourne, VIC, 3000